FreightTech.org
Service Design Lead at FreightTech.org
Weronika aka "Onça" is a Service Design expert with over 15 years of experience, including co-leading a leading Polish Service Design agency and currently driving human-centered innovation at FreightTech.org. Trusted by major banks and corporations across Europe, she has shaped Service Design education at SWPS University since 2013, bringing deep expertise in making complex systems more empathetic and sustainable.